COMPREHENSIVE AFTER-SALES SERVICE
After sales service is a critical feature in the business of transformers. Our service and repair team reacts promptly to your requests and provide practical support to ensure reliable, fault free operations throughout the entire lifecycle of the transformers.
Our services range from simple technical support through maintenance to on-site intervention. Our after sales service ensures that you are worry free from your transformer related issues not during the warranty period, but after the warranty has lapsed.
The comprehensive after sales services we offer are:
- Transportation, installation, commissioning and testing of power and distribution transformers together with associated protection and firefighting systems
- Oil filtration and oil testing in transformers
- Maintenance of power installations in industrial and commercial buildings, power utilities, hospital complexes and other such institutions under an Annual Maintenance Contract or other terms as required by customers
- Repairs & servicing of distribution transformers
- Hiring of transformers for emergency short- term requirements as substitutes
Our clients are assigned a dedicated engineer with experiences support staff to provide speedy response time within 6 hours or less for our clients who are based locally. Our global clients will have a response time within 24 hours or less through our branch offices or agents.